Hardwiring Accountability

Where is Nebraska? It is due north of Dorthy’s home, and the “Wizard of Oz.”
And what a wonderful place it is.
People really care about each other in Nebraska.
Those providing service, be it in a grocery story or an attorney’s office really (no kidding) take the time necessary to genuinely listen. In Nebraska folks behave in […]

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During these difficult economic times everyone is feeling pressured. The climate within most workplaces is far from relaxed. This tension leads to an intensification of behaviors for toxic bosses — the yellers & screamers, control-freak micro managers, insecure nightmares. Here are some steps you can take to cope the problem manager:

Don’t take it personally! […]

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Have you been the recipient of poor service lately? If you haven’t you are clearly an exception…congratulations. I’ve been honored to work with many conscientious leaders who know how hard it is to earn loyal customers; and, how easy it is to lose them due to poor employee attitudes and organizational snafus. One of the reoccurring […]

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Employees with an Owner Mindset are more likely to passionately care about and work for the success of the organization. They clearly go beyond just doing a job. They take pride in, and accept personal responsibility for, their effort and results. They are generally goal-oriented and thrive on the feedback of both organizational and personal […]

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When you make a selection decision are you certain the candidate is both a talent and has an owner mindset? How can you be more certain? You start by defining a position profile and determining the behavioral […]

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What is the connection between over-functioning as a leader or manager and transforming a renter mindset into an owner mindset? A manager who holds expectations of being, well, the hero will often project an image and confidence that says “Here I come to save the day! This means the answer is on the way!” So, […]

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