Hardwiring Accountability

During these difficult economic times everyone is feeling pressured. The climate within most workplaces is far from relaxed. This tension leads to an intensification of behaviors for toxic bosses — the yellers & screamers, control-freak micro managers, insecure nightmares. Here are some steps you can take to cope the problem manager:

Don’t take it personally! […]

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Improving processes is about what people do. Are the forms fill out accurately? Is the phone being picked up before the 2 rings? Are project deadlines be met? This is the easy stuff. The daily blocking and tackling work of management. Improving perceptions, on the other hand, is about what a person says or […]

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Many CEOs have told us that what keeps them up at night is that the organizational success they are experiencing today is only as good as their current line-up of leaders. And as today’s leaders give way to tomorrow’s, they need to safeguard that the momentum gained doesn’t fizzle out? Carrying the momentum of profitability […]

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Employees with an Owner Mindset are more likely to passionately care about and work for the success of the organization. They clearly go beyond just doing a job. They take pride in, and accept personal responsibility for, their effort and results. They are generally goal-oriented and thrive on the feedback of both organizational and personal […]

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Employees with a Renter Mindset are more likely to be indifferent about the success of the organization, do only what is expected, be marginally profitable and reliably put in time with little energy or passion. They are less likely to be goal-oriented, especially if the goal is not in some way
serving their personal best interest. […]

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Employees with a Visitor Mindset are clearly looking out for number one - themselves. They are more likely to be untrusting, resistant to change, critical of management/leadership and negative about the future of the organization. They are more likely to blame others than take personal responsibility and will avoid accountability. They are unreliable in meeting […]

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When you make a selection decision are you certain the candidate is both a talent and has an owner mindset? How can you be more certain? You start by defining a position profile and determining the behavioral […]

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How important is praise in the workplace? How often should you do it? How do you do it skillfully? Praise is very important when used as part of a continuing process of encouragement. It improves self-esteem, achievement and people engagement. A question on one of our employee satisfaction surveys addresses the issue of praise. We […]

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Is your organization a magnate for talent? How skilled are you at spotting talent? Are your selection and interviewing skills current enough to impress a strong candidate? To strengthen the AttractABILITY pillar you first need offer an “attractive” place to work referred to as an employer of choice. You need to be good at identifying […]

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Why is trust so important in organizations? How can you increase the level of trust in your organization? For organizations to be successful, high levels of trust are necessary because of the level of interdependence required of others. We depend on others to help us obtain, or at least not to frustrate, the results we […]

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