Hardwiring Accountability

Have you been the recipient of poor service lately? If you haven’t you are clearly an exception…congratulations. I’ve been honored to work with many conscientious leaders who know how hard it is to earn loyal customers; and, how easy it is to lose them due to poor employee attitudes and organizational snafus. One of the reoccurring […]

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Employees with an Owner Mindset are more likely to passionately care about and work for the success of the organization. They clearly go beyond just doing a job. They take pride in, and accept personal responsibility for, their effort and results. They are generally goal-oriented and thrive on the feedback of both organizational and personal […]

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Employees with a Renter Mindset are more likely to be indifferent about the success of the organization, do only what is expected, be marginally profitable and reliably put in time with little energy or passion. They are less likely to be goal-oriented, especially if the goal is not in some way
serving their personal best interest. […]

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Employees with a Visitor Mindset are clearly looking out for number one - themselves. They are more likely to be untrusting, resistant to change, critical of management/leadership and negative about the future of the organization. They are more likely to blame others than take personal responsibility and will avoid accountability. They are unreliable in meeting […]

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Is the purpose of your organization to make money, be profitable? Well, yes for certain. And, if your primary long term focus is profitability you are probably “steering through the trees after you have run off the road.” Why? Because chasing profitability is a shallow and unsustainable purpose for existence. Without first focusing on providing […]

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Why do some organizations excel at promoting a flow of energy and power so that people can add-value and the business can benefit? While other’s become the governor, limiting their people and the organizations’ potential? What does it take to get people genuinely excited about and energized at work? One clear direction to […]

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What is “Hardwiring ProfitABILITY?” How willing are you to do what most organizations fail to do…or do well? What does it really take to seriously connect business leadership on every level with your organizational money machine? Stay with me, even if this is a bit too dense. See if it brushes up against your passion? […]

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