Have you been the recipient of poor service lately? If you haven’t you are clearly an exception…congratulations. I’ve been honored to work with many conscientious leaders who know how hard it is to earn loyal customers; and, how easy it is to lose them due to poor employee attitudes and organizational snafus. One of the reoccurring […]
Entries from September 2008
Medicine for Poor Service
September 19th, 2008 · No Comments
Tags: ActionABILITY · Owner Mindset · Thoughts & Observations · Uncategorized
No More Entitlement!
September 17th, 2008 · No Comments
Overhead on the streets of New York City:
Panhandler:
“Do you have any change?”
Passerby:
“Change starts within.”
Yes, change starts from within and so does entitlement. I’ve had it with entitlement. I’ve had it with anyone, of any generation, regardless of age, with an entitlement mentality. It you want it, make it happen for yourself. Stop relying on […]
Tags: Thoughts & Observations · Uncategorized · Visitor Mindset
Gravy Train of Disappointment
September 13th, 2008 · No Comments
Over the years, I’ve had the pleasure of connecting with many highly skilled professionals eager to leave the corporate rat-race and have more control and a better lifestyle coaching, training or consulting to organization’s in the organization development/effectiveness space.
Many of these talented and currently employed folks are looking to make the leap by arranging a […]
Tags: Thoughts & Observations · Uncategorized
Weaknesses of Strategic OD/OE Alliances
September 7th, 2008 · No Comments
From my experience, most strategic alliances and teaming done in the OD/OE space are temporary coalitions and suffer from a lack of commitment to building a company and brand that creates a durable and sustaining organization. In addition, two downsides of strategic alliances are equity and governance issues. Who owns the […]
Tags: Thoughts & Observations · Uncategorized